WPML/Jetpack trouble on wordpress.com

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Before the weekend we received an enquiry regarding a site for investments in precious metals hosted on wordpress.com where editing was not possible anymore.

Like every other site hosted on wordpress.com Jetpack comes fully integrated and this particular site also has WooCommerce and WPML installed together with a range of other plugins to enhance the site’s functionality. The site is using the multipurpose Divi theme.

The client had understandably become quite frustrated with the troubleshooting process, also because from their end it seemed that the content was not recoverable.

We figured that we could solve the problem, went ahead with it and indeed managed to get the site back on track in a relatively short time.